Case management is a cornerstone service designed to help people navigate the complexities of mental health and addiction recovery. It’s a structured yet flexible process that coordinates every aspect of care — from the initial assessment to ongoing treatment and aftercare. This integrated approach allows our clients to focus on the most important thing – their recovery.
How Our Case Management Service Works
At Assured Healthcare and Wellness, it’s not just about addressing clinical needs; it’s about understanding and integrating the unique life circumstances, preferences, and goals of every client and their families into a comprehensive care plan. This ensures the journey towards recovery that is not only medically sound but also deeply respectful of each client’s personal journey.
As a client, you can expect:
- Personal Clinical Case Manager: A dedicated member of our team will develop a customised care plan, ensuring a personalised approach to your recovery.
- Ongoing Progress Assessments: Regular treatment plan reviews to monitor and adjust your care as needed.
- Access to Expert Advisors: Specialist advisors who are available to help navigate complex aspects of treatment.
- Comprehensive Needs Assessment: An in-depth evaluation to fully understand and address all your needs.
- Risk Management and Support Planning: Detailed assessments and robust support plans to ensure your safety and well-being.
- Regular Updates and Collaborative Care: Continuous progress updates and stakeholder involvement for a collaborative care experience.
- Seamless Communication: You will have a single point of contact to facilitate communication for cohesive care coordination.
- Post-Treatment Support: Thorough evaluations and guidance for life post-recovery.
Our goal is to provide a supportive, effective, and transparent case management experience, ensuring you feel heard, cared for, and on a clear path to recovery.
A Collaborative Approach to Treatment Planning
We collaborate closely with our clients, their families, and a multidisciplinary team, incorporating therapy, medication management, psychosocial support, and other evidence-based interventions. Our commitment is to work alongside you for as long as it takes to achieve a healthy, positive outcome.
Case Management Support Services
- Direct Clinical Support: Coordinating with multidisciplinary teams for comprehensive care.
- Support for Daily Living: Assistance with personal care, financial management, and appointment attendance.
- Complex Care Management: Tailoring packages for clients with co-occurring conditions, including addiction and mental health.
- Comprehensive Assessments and Regular Reviews: Ensuring up-to-date, personalised care plans and treatments.
The Case Management Referral Process
Our referral process caters to a variety of conditions, offering packages ranging from regular home visits to long-term, 24-hour care. We work hand-in-hand with case managers to deliver all-encompassing support, ensuring swift assessments and tailored care plans.
